Return and Refund Policy

Returns and Refunds Policy for Legacy Sheds

At Legacy Sheds, we strive to provide our customers with the highest quality products and excellent customer service. However, we understand that there may be instances where you may need to return or request a refund for your purchase. Please carefully read and understand our returns and refunds policy outlined below.

Returns:

1. Eligibility: To be eligible for a return, your item must be unused, undamaged, and in the same condition as it was received. It must also be in its original packaging.

2. Timeframe: You have 30 calendar days from the date of delivery to initiate a return.

3. Return Process:

  a. Contact Customer Service: Please contact our Customer Service team to initiate a return. They will guide you through the process, provide you with a Return Merchandise Authorization (RMA) number, and provide you with the necessary instructions.

  b. Packaging: Ensure that the item is securely packed in its original packaging along with all accessories, manuals, and any other items that came with it. Include the RMA number on the packaging.

  c. Shipping: You will be responsible for the shipping costs associated with the return. We recommend using a trackable shipping service and purchasing shipping insurance to ensure